Terms & Services Agreement
Consider It All Done is a Personal Concierge business that specializes in providing exceptional Organizational, Space Stylist and Concierge Services for commercial and residential clients.
This agreement outlines the Terms & Conditions for Consider It All Done (also referred to as C.I.A.D.). By scheduling an appointment you agree to the terms and conditions listed below.
Time – C.I.A.D. values the time of both our employees and clients. Clients are allotted a fifteen minute grace period. Failure to appear after allotted time will result in cancellation of the appointment and a cancellation fee of $40.
Hours - All credit hours must be used within 30 days of purchase. C.I.A.D. does not offer refunds for unused hours. Some package options offer additional time for usage.
Rescheduling – All cancellation/rescheduling request must be submitted within 24hrs of the scheduled appointment. Failure to do so will result in a cancellation fee of $40.
Payment – Package options must be purchased prior to scheduled appointment. Failure to do so will result in cancellation of the appointment and a cancellation fee of $40.
Payment Options – We accept the following methods of payment: Cash, Check, Debit/Credit Cards or Pay Pal. Returned checks or declined cards will result in a service fee of $40.
Access to Property – If C.I.A.D. is unable to access your home and/or business you will be charged a lockout fee of $40.
Refunds – C.I.A.D. does not issue refunds. We value you as a client and want your experience to be a memorable one. If at any time, you are displeased with our services please contact our office within 24hrs of services rendered and C.I.A.D. will work diligently to ensure satisfaction. C.I.A.D. reserves the right to refuse services if deemed unethical, illegal or possess threat or harm to our employees.
Installation – C.I.A.D. is not responsible for damages caused due to faulty and/or improper installation. Please inform a C.I.A.D. team member of any potential hazard areas prior to being serviced.
Design Services – The design layout of your space will be based on the discussions you have with our team members, images and ideas you submit along with the creative design of our team. All special requests and design ideas must be submitted by the deadline indicated in your contract. No additions or changes can be made after the deadline. Our team requires the freedom to creatively design the space without interference. You are responsible for providing funding to purchase any necessary items or providing payment to third party vendors/retailers. Upon completion of the transformation, if you would like to make adjustments to the space, our team members will gladly assist you. You will be billed at our designers hourly rate for this service. There is a minimum charge of 1hr. Projects lasting less than an hour will be billed the minimum charge of $50. Payment is due immediately once services have been rendered. Failure to do so will result in a late fee of $40 in addition to the initial balance.
Returns –You are responsible for returning any items that you choose not to include in the space. If you would like for our team specialist to return the items on your behalf, you will be billed at our personal concierge hourly rate for this service. There is a minimum charge of 1hr. Projects lasting less than an hour will be billed the minimum charge of $40.
When returning items please adhere to the stores return policy. C.I.A.D. is not responsible for final sale or discontinued items. Upon completion of the transformation C.I.A.D. is not liable for faulty or damaged items.
Out of State/Out of Country - In addition to purchasing services you will be billed for all necessary traveling costs including but not limited to airline cost (includes parking, baggage and booking fees), hotel, car rental, bridge/expressway/toll charges and any additional international surcharges. A non-refundable $250 deposit is required in order to schedule services. The deposit will be applied towards your total balance. In the event you cancel your appointment your deposit is non-refundable.
If you violate any part of this agreement and legal action is deemed necessary, you will be held responsible for reimbursement of “Any” and “All” attorney/legal fees, court costs and any expenses incurred by C.I.A.D.